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When purchasing a new-build property, buyers will often be asked to exchange contracts and commit to the purchase even before the house is built. This is because developers typically buy the land and want to sell off the plots quickly even as they are building the properties. Buyers will therefore often need to exchange contracts without actually seeing the house they are buying. Developers often give buyers only a few weeks from the time of reserving the property to exchange of contracts, particularly in a buoyant market.
Everything you need is Built in
Our New Build workflow deals specifically with the purchase of new build properties on behalf of clients. Developers often adopt subtle variations in conveyancing procedures from normal purchase transactions; our New Build workflow is designed to cater for these nuances, guiding you through all aspects of the purchase from inception through to completion.
Ready to go
Our New Build workflow is fully-developed and ready to go. There are no complex IT requirements, and no need for any expensive consulting to get your system up and running. We work with you to customise your letters immediately prior to deployment and after your initial training you will be able to put live cases on the system straightaway.
Always up to date
We recognised very early on that it is critical to maintain accurate, up-to-date legal and financial content and process. We therefore designed-in a number of features at the outset to help make this process automatic and seamless, ensuring that you remain compliant with all the latest changes.
- We provide automated updates to ensure that our workflow adheres to the latest legislation and guidelines where applicable, and Land Registry processes
- We provide automated updates to ensure the workflow has access to current financial data (e.g. VAT rates, Stamp Duty rates etc.)
- Our in-house solicitors monitor changes in legislation, practice and procedure to ensure we keep the workflow and content consistently up to date
- Our customer network provides us with practical intelligence on a daily basis which we can analyse and pass on to you
Fully Risk Managed
We pride ourselves on the level of attention to detail we take in designing risk management into all our workflows. Risk management has several major benefits, including increased confidence in process automation - meaning that you get tasks done faster because you know they are being handled properly, and clear demonstrable control – assisting your compliance needs. Key points to note are:
- Our mature and well standardised processes significantly reduce the likelihood of claims. Users are led through the workflow with regular prompts and reviews to assure processes are followed appropriately
- All our workflows provide a complete audit trail of every task done, by whom, and at what time
- Our reporting procedures enable proper supervision of all fee earners by senior management, even where staff are located in different offices
Conveyancing is the single largest source of claims against PI insurance. Our solutions demonstrate consistent governance and control, and may help you obtain preferential rates.
Saving time, saving money
Through our continuous program of business process optimisation we have designed-in features to improve efficiencies wherever possible whilst decreasing risk, enabling you to focus highly skilled staff on more complex matters:
- Our extensive library of built-in letters and forms saves time in dictation and typing, and in searching for suitable precedents
- Document automation saves considerable time in editing and adjusting letters; our documents are automatically pre-populated and adjusted as the case progresses
- Disbursements are automatically picked up and can therefore be recovered – with no more write-offs
- At any time you have instant visibility of the current state of a case. By using the detailed task list client queries can be answered quickly without costly ‘call backs’
- Risk management features are designed-in from the outset, enabling you to have complete confidence in the process, with the knowledge that you have complete audit traceability throughout. Strong governance is critical for driving down insurance premiums
These designed-in efficiencies all help you to drive down costs and increase profitability. If you would like to see how our return on investment (ROI) model works to meet your specific needs please contact our sales team and we will be happy to help.
Technical Specification
Key features include:
- Client data capture
- Over 330 pre-prepared letters and documents
- Fully specified processes, including:
- Dealing with client instructions and exchange deadlines
- Obtaining and reviewing contract documents
- Requesting and processing any searches required
- Processing and reporting on the Client’s Mortgage Offer
- Assessing Readiness for Exchange Risk Management Review
- Reporting on title to the client
- Dealing with completion on notice
- Automated SDLT electronic submission (optional)
- Registration
- Automated tasks and pre-population of letters and forms
- Detailed task lists and prompts
- Extensive risk management through automated tasks and reporting
- Integrated Laserforms
- Integrated Identity Checks
- Full audit trails of all key activities by user, by time