VirtualFirm. Secure real-time case tracking for every stakeholder

VirtualFirm is our web portal, delivering near real-time case status information to an online community of all interested stakeholders. VirtualFirm enables work providers, estate agents, firms and clients to access near real-time information on activities such as sale and purchase. The key features are:

• Clients can log in at any time and view case status online over the Internet, saving valuable call-back time for your firm
• Work providers and Estate Agents can view complete status on all referred cases, demonstrating strong process control to assist with compliance
• Every user is managed through secure role-based access control, with information available only on a need-to-know basis
• User sessions are encrypted using the latest standards in communications security, assuring privacy for sensitive client data
• All data is held in a 24x7x365 state-of-the-art managed data centre, giving you the confidence that your sensitive customer data is properly protected
• Client-facing pages can be customised to have a similar look-and-feel to your corporate web site, and targeted advertising is supported

VirtualFirm currently processes thousands of instructions per month. By joining VirtualFirm you can achieve economies of scale that were previously unattainable and be ready for eConveyancing.