Risk Management

ICON Expert is widely acknowledged (including Alexander Forbes) as the best risk managed conveyancing application on the market today. Risk management is built in to all of our workflows right from the outset.  

Risk management is important for a number of reasons:

• Empowers senior practitioners to oversee cases carried out by junior staff and focus on more complex higher revenue matters.
• Mitigates against subsequent litigation where cases have been mishandled.
• Ensures that cases are not completed erroneously, saving valuable time and effort.

Audit Trail

Every action in an Intelliworks workflow is resolved down to an individual task, actioned by an individual user. The person running that task (the owner) and the time it has taken to complete are all recorded in the database and are clearly visible in task history.