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Support

Setup and Training

Ochresoft Intelliworks can be securely hosted on our servers, and will typically take just 4 weeks to get you up and running, unlike some of our competitors’ systems which can take up to a year to implement.

Book a demo
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Stage 1

Agreement

Agree your requirements and deployment timetable with your project manager

Stage 2

Setup

Initial setup of online system

Stage 3

Training

Hands-on practical training from non-practicing lawyers at your offices

Stage 4

Go live!

Go live floor walking

Ongoing

Support

Free progress review once you're up and running and ongoing post-installation training and support

Supporting you all the way

Ochresoft has more than two decades’ experience of making Intelliworks installations go smoothly. We adapt to your way of working and we know what to watch for.

But deployment isn’t the last you’ll hear from us. Ochresoft’s pay-per-case billing model means we are invested in your future success; we do well when you do well. After go-live day, we’ll be in touch regularly to make sure your teams are getting the best from using our services.

Workflow as a service

Compliant

Automatically updated with the latest changes in law, legislation, and best practice

Smooth

Integrated systems, instantly accessible documents, full audit trails

Support

Dedicated Account Managers, legally qualified Trainers, and a proactive and friendly Helpdesk

Trusted

ISO9001 and ISO27001 accredited. Members of the Institute of Customer Service and the Legal Software Suppliers Association

What does each step of the process involve?

Your project manager will agree a timetable for staff training that fits your needs. All our trainers have direct experience working for law firms. We understand your business needs because we are lawyers ourselves. Deployment is straightforward. A typical customer can go live with Intelliworks 4 weeks after the Project kick-off call.
Agree your requirements and deployment time with your Project Manager.
Initial set-up of online system.
Hands-on practical training from non-practising lawyers.
Go-live!
Free progress review once you're up and running; and on-going post-installation training and support.

Our promise to you

Part of the trusted Landmark Information Group.

Built and maintained by lawyers who understand real practice.

Always up-to-date with the latest in law, regulation and best practice.