As a sponsor of the ESTAS Conveyancer Awards 2019, the team here at Ochresoft is looking forward to the start of the widely acclaimed event for the industry, which takes place tomorrow evening. The ESTAS Conveyancer Awards brings together over 400 conveyancing professionals to celebrate customer service. The ESTAS feedback platform enables firms to seek service reviews from clients, asking them to rate the customer service they received during the conveyancing process. The ratings and feedback are sent back confidentially to each firm ...Read more
Ochresoft, the legal workflow software specialist for conveyancing and private client lawyers, has announced a series of free customer webinars, which will provide top tips, handy hints; and advise on how to get the most from Intelliworks. The series of webinars has been created following feedback from customers, who felt that they would benefit from understanding what more they can do with the Intelliworks case management solution to better improve their firm’s service. Each fortnightly event commences at 11am and concludes at 11:30am, ...Read more
One aspect that the team here at Ochresoft is particularly proud of is our focus on customer service, and in helping clients to make the most of our Intelliworks system. We have a dedicated Support Team that answer questions, provide technical assistance and offer user tips and shortcuts. We thought it would be useful to introduce you to the team so you can put a face to the names and also so they can explain what information is best to have to ...Read more
The Ochresoft Team hit the streets of Swindon on Wednesday 22nd August for their Summer Jumble Ramble Jamboree, to raise money for their nominated local charity for 2018 - Prospect Hospice. Colleagues met in central Swindon and were given a welcome and send-off address by Amy Francombe, Major Gifts & Corporate Fundraiser at Prospect Hospice, before splitting into three teams to deliver their jumble on foot to three of the Charity’s retail shops. The approximate valuation of our donations came to an impressive £1,662.25. "I was ...Read more
Ochresoft, the legal workflow software specialist for conveyancing and private client lawyers, has announced a series of free Customer Regional Meetings, which will provide the opportunity for customers of Ochresoft’s Intelliworks solution to hear what’s new, what's planned and how to get the most from Intelliworks, as well as look at the role technology will increasingly play for legal services firms in the future. The series of meetings have been created following feedback from customers who felt an informal face-to-face workshop would ...Read more
TESTIMONIAL – Painters Solicitors
From its offices in Stourport and Kidderminster, Painters Solicitors provides comprehensive and expert legal services across a range of legal areas, including Property (Residential and Commercial), Family Law including Divorce and Prenuptial Agreements and Children’s Law, Wills, Probate, Estate administration and protection, and Dispute resolution. In 2017, the firm has adopted Ochresoft’s Intelliworks case management system to manage all client case handling, document management and tracking. The team has also taken advantage of the Intelliworks Quotes module, which ...Read more
Ochresoft, the legal workflow software specialist for conveyancing and private client lawyers, has announced a new partnership that sees it sponsoring the annual Modern Law Conveyancing Awards for 2018.
As a sponsor of the prestigious industry event, Ochresoft representatives will be presenting the winners of the ‘Conveyancing Firm of the Year for Wales’ category with the trophy at the celebratory reception on 12th July at The Rum Warehouse in Liverpool. The awards are a celebration of the talent, achievement and innovation within ...Read more
By Joanna King, Legal and Compliance Analyst As per: https://www.modernlawmagazine.com/single-post/2018/04/18/GOVERNMENT%E2%80%99S-RESPONSE-ON-ISSUES-SURROUNDING-ONEROUS-GROUND-RENT-TERMS
There has been a lot of publicity shared in recent months around the topic of ‘toxic leaseholds’. Just before Christmas last year the government published its response to the recent call for evidence on “Tackling unfair practices in the leasehold market”. One of the issues considered as part of this consultation was the matter of onerous ground rents in residential leases.
There is no precise definition of what exactly constitutes an onerous ground ...Read more
Taken from the Mortgage Finance Gazette: https://www.mortgagefinancegazette.com/features/digital-evolution-conveyancing-14-05-2018/ Angela Gordon-Lennox, head of product, environment, legal & mapping at Landmark Information discusses how conveyancing is evolving with the help of digitisation and integration of data.
In a recent Conveyancing Roadshow we conducted with Modern Law, we had the opportunity to directly speak to 60 property lawyers from across the country to understand the current issues, opportunities and trends facing the legal conveyancing sector today.
A theme that was brought up at every session was the changing ...Read more
Ochresoft, the legal workflow software specialist for conveyancing and private client lawyers, has announced the appointment of Helen Luty as its Customer Services Manager. Helen is heading up a team of four trainers, a project manager and a customer relationship advisor, and is spearheading the end-to-end review of the customer experience. Recognising that its customers are at the heart of its business, Ochresoft is focused on making the step change to a more proactive account management style. With almost two decades operating in ...Read more