We're here to support you.
Our dedicated support team is committed to helping you get the most out of Intelliworks. Whether you’re troubleshooting an issue or need guidance using our software, we’re just a call or email away.
Remote support
To help resolve issues quickly, our team can securely access your computer. Please download one of the following programs to enable remote support:
Ochresoft Remote Support Program (.exe file) (~4MB)
Ochresoft Remote Support Program (.zip file) (~4MB)
Contact us directly
You can reach our support specialists via:
- Phone: +44 (0)3300 366 700 Option 1
- Email: support@ochresoft.com
We’re here to listen, assist, and make sure your experience with Intelliworks is smooth and successful.
Availability
Support team hours: Monday to Friday, 9:00am to 5:30pm.
Office hours: Monday to Friday, 8:00am to 5:30pm.
We aim to respond to all queries promptly and resolve issues efficiently.
Compliant
Automatically updated with the latest changes in law, legislation, and best practice
Smooth
Integrated systems, instantly accessible documents, full audit trails
Support
Dedicated Account Managers, legally qualified Trainers, and a proactive and friendly Helpdesk
Trusted
ISO9001 and ISO27001 accredited. Members of the Institute of Customer Service and the Legal Software Suppliers Association