Meet the Team

Aidan Richards

Management Accounts Assistant

I joined the Landmark Information Group in December 2013 and have been involved with Ochresoft since May 2019.

I’m responsible for the billing within Ochresoft and assisting the day-to-day Finance operations.

Outside of work I can be found playing football, golf or walking my dog.

Alastair Waters

Head of Legal Product Solutions

I joined Ochresoft when the company was formed in 2004. Previously, I was Head of Workflow, overseeing the design and implementation of our workflow solutions. More recently I’ve moved across to Head of Product and Service Delivery.

I am now responsible for overseeing Intelliworks as a whole, which includes managing and delivering our product roadmap to ensure that Intelliworks is the best product it can possibly be! I also oversee our Product Team of dedicated and passionate experts who ensure that the legal content is up to date and that the product is delivered to customers in a timely manner.

When I’m not at work, I can be found watching rugby and spending time with my young family.

Amy Kyson

Customer Relationship Adviser

I joined on 29th May 2018. My role involves making regular contact with our customers to understand and support them with their ongoing needs. I am passionate about providing excellent customer service and improving the customer journey through a proactive approach.

When I’m not at work, I enjoy spending time with my friends and family, live music, the theatre and going on nice walks and exploring. I have also visited Kenya where I volunteered at two schools and hope to return again one day!

Bryn Foulkes

Senior Workflow Analyst

I joined in July 2014. My main functions are maintaining and enhancing existing workflows, and developing new ones. I support and give guidance to the Junior Workflow Developers; plus provide third-line product support.

Outside of work, much of my time is spent with my family and friends, working on our house and garden; and socialising. I also enjoy listening to a broad range of contemporary types of music.

Chris Sadler

Customer Relationship Adviser

I joined the Ochresoft team in March 2020, following five years spent in Customer Services with the Landmark Information Group. I am responsible for keeping in regular contact with our customers and ensuring their needs are being fully met. My ultimate goal is to provide a high-end experience for our customers and give them peace of mind that they are in the best hands with Ochresoft.

In my spare time, I like to write fictional stories, play badminton and travel whenever possible. I am currently looking at new ways to keep active and I am always keen to try new things.

Chris Shakespeare

Application Support Analyst

I joined in February 2012. My main responsibilities are assisting our clients with product queries, particularly queries relating to Probate, Wills, Lasting Power of Attorney, OchreSearch and stamp duty. I also deal with any escalated document amendment requests and first line technical queries.

Outside of work, I enjoy travelling and spending time with my family.

Helen Luty

Head of Customer Experience

I joined on 6th March 2018. I’m responsible for the end-to-end process review of the customer experience, implementing a proactive approach to account management; line management of two Trainers, one Project Manager and one Customer Relationship Adviser; working with each of our customers to understand their on-going account management needs; increasing our customer satisfaction… And generally delighting our customers!

Outside of work, I love live music and am a massive Foo Fighters fan. I do a lot of walking and have a passion for all things nature, and love adding bits to my garden to bring in even more wildlife! I travel to Spain several times a year and also love football – I’m a big Manchester United fan! Finally, my ultimate ambition is to become a mad cat lady – I have four at the moment but there’s always room for more!

Hema Hirani

Business Development Director

I joined the Landmark Information Group in 2015 managing the Internal Sales desk. During 2018 I took on two extra heads who are field-based, and in 2019 also managed the SearchFlow Portfolio team. As of January 2020 I moved away from people management and am now focused on bringing new clients into the Group.

I work within the Ochresoft Business Development team to consultatively aid law firms around their long-term goals and business objectives.

My hobbies outside of work include mountain hiking around Europe, going to see as much live music as possible and hunting for the best new vegan food around!

James Shaw

Junior Developer

I am a Developer for Ochresoft, maintaining Intelliworks and implementing new features.

I joined Landmark Information Group in March 2020.

Johanna Searle

Legal Trainer

I am a Legal Trainer and joined Ochresoft in 2014. I train new and existing customers in the use of Intelliworks both for Conveyancing and Private Client, providing guidance and help in the form of formal training sessions, Q&A sessions, webinars etc, supporting our customers to get the best from our products. I have also carried out in-house training in the processes of Conveyancing and Private Client (explaining what they are and how they play out in legal firms from a practitioner’s point of view).

Outside of work, I have two horses which demand a lot of my time. I am the Vice Chairman of the British Horse Society Devon Committee and we organise events across the county. I also have two cats, ferrets, a bird of prey; and breed quail. I am a huge rugby fan and am a season ticket holder at Exeter Chiefs. Every weekend between mid-August to the end of May you will find me at a rugby match, both home and away, including across Europe. The rest of the time you’ll find me on my horse!

Julia O’Reilly

Project Manager

I joined in December 2014. As Project Manager, my role consists of onboarding new customers from receipt of order to organising training before the clients’ go-live date.  I also make regular contact with existing clients to understand their on-going needs to ensure Ochresoft is supporting them fully.

When I’m not at work I enjoy socialising with family, friends, my three cats, chilling out on my allotment; and at times can be found waist-deep in muddy water or climbing up a cargo net taking part in Obstacle Course Races!

Karen Ricci

Marketing

Joined the Group in January 2022, having previously worked at a marketing agency.

I’m responsible for coordinating the marketing campaigns here at Ochresoft. This involves anything marketing-related, from updating the website and scheduling social media posts, to creating email campaigns and organising events.

Outside of work you will often find me at the football pitch most weekends, as I’m a mum to three boys! I also enjoy going to the gym, walking my dog and socialising as much as I can with family and friends.

Laura Plane

Marketing

Joined the Group in February 2018.

From sourcing branded merchandise to updating digital platforms, maintaining the website, designing graphics, delving into analytics, writing copy, and building email campaigns; each day is different!

Outside of work I’m a mum to a baby boy; an ultra-marathon runner, rock-climber, fitness blogger, and am qualified in Sports Nutrition. I also try to read as many psychological thrillers and mysteries as possible!

Marie Harrison-Stradling

Workflow Team Manager

I joined on 11th November 2013 as a Legal Trainer, then commenced a position as a Legal and Compliance Analyst on 13th August 2018. I’m now Workflow Team Manager.

I am responsible for monitoring and researching changes in legal practice, procedure and legislation, which may impact upon our suite of workflow products. I am then able to advise our teams, from a Practitioners perspective, how to most effectively translate and implement these changes within our products, to benefit our customers. I also provide support to other teams and customers in respect of our Private Client workflows queries when they arise.

I am a non-practising Solicitor and have experience in the areas of Conveyancing and Family Law. I elected to specialise in the area of Private Client following qualification.

I enjoy travelling with my family and friends as often as I can. I like to keep fit and attend my local CrossFit gym as often as possible, where my personal trainer puts me through my paces. When I am relaxing, I can usually be found in my local coffee shop, enjoying a good coffee and a cake!

Matthew Walton

Onboarding Manager

Having recently joined Ochresoft (August 2019), I bring with me a passion for customer experience and a background in delivering process automation and machine learning software to blue chip companies.

My focus is to ensure the successful delivery of projects to our clients with an ongoing focus on solution optimisation and achieving the best possible customer experience.

Outside of work, I’m a keen trail runner. I’ve raced all over the UK and beyond, having enjoyed racing in Dubrovnik and Lisbon more recently. When I’m not running, I like to cycle and swim to keep myself busy.

Mike Price

Workflow Configuration Analyst

I joined Ochresoft in June 2019 and my main responsibilities are to maintain existing workflows, develop new workflows and provide third-line line product support.

Outside of work, I can usually be found walking long distance paths, cycling or following Formula 1.

Nasser Khan

Support Team Lead

I joined Ochresoft/Landmark Information Group in November 2020, having previously worked in the City for Lloyds Banking Group.

I lead a team of people who provide 1^st/2^nd line support for the Intelliworks application. We ensure that any user issues are looked at and resolved as quickly as practical, liaising with product/development and infrastructure teams where necessary.

I enjoy the practical/hands on nature of my role and get satisfaction at fixing things for people.

Outside of work, I love doing DIY projects, some basic gardening and going on walks with my family to unwind and enjoy natures beautiful scenery.

Pat Hurt

Senior Support Engineer

I joined Ochresoft over 12 years ago! I’ve seen the company grow and change over the years, always for the better.

My role – I fix things! I investigate and resolve 3rd line technical issues from both internal or external customers.

I’m also responsible for writing reports and extracting information from our databases and the technical work involved in rolling out Intelliworks releases.

Outside of the office I’ll generally be out on an [obscenely long] cycle ride, or relaxing with a good book/radio show.

Petrina Forte

Chartered Legal Executive (Non Practising) & Legal Trainer

I joined in December 2015 after spending 11 years working for a leading independent law firm on the South Coast. I worked in the Residential Conveyancing Department where I undertook my CILEX qualification and became a Fellow of The Chartered Institute of Legal Executives.

My job predominately involves delivering group and one-to-one onsite and remote Intelliworks training, including ongoing support to new and existing users. I also create and maintain training materials and assist with account management and client relationships as required.

When I’m not at work I like to relax by spending as much time as I can outside, as I live near to the beach on the South Coast. You may find me paddle boarding in Poole Harbour or mountain biking in the Purbecks.

Philip Flynn

Helpdesk Advisor

I became an Ochresoftie in October 2020 and work in the support team, assisting users of Intelliworks with various technical issues. I am 1^st Line Support, speaking first hand to our clients, and finding resolutions in a quick and helpful manner.

Outside of work, I’m a massive outdoor enthusiast and enjoy rock climbing all over the world (32 countries and counting!) . I also work on my music production.

Rachel Bardell

Solicitor (Non-Practising) & Legal and Compliance Analyst

I joined the Ochresoft team as a Legal & Compliance Analyst in June 2021. I am a qualified solicitor and, prior to joining Ochresoft, practised in the Private Property team of a top 50 UK law firm.

My job is to keep the content available within our Intelliworks conveyancing workflows up to date and best in class. I am responsible for carrying out detailed research into any upcoming changes in legislation, case law, and industry practices, and then appropriately translating those changes into our workflows.

Outside of work, I enjoy painting, reading and cycling. I also love rugby, and can be found most weekends attending Saracens matches with my family.

Rob Gurney

Managing Director

I became Managing Director of Ochresoft in March 2020 and, supported by my amazing team,  I’m responsible for delivering the business strategy for this area of the Landmark Information Group.

I’m a property lawyer by trade, and prior to this position I was Head of Legal at Premier Property Lawyers, the largest conveyancing firm in the UK. I’m passionate about streamlining legal processes and utilising data in order to provide better quality and consistent services to all parties involved in property transactions.

In my spare time, I enjoy adventures, in whatever shape or form they come. I travel whenever the opportunity allows, I want to climb every mountain I encounter and I want to look around every corner just to see what’s there.

Sally Danby

Product Manager

I joined the Landmark Information Group in 2022 as a Product Manager. I’m passionate about Product Management, helping the team to deliver valuable solutions that customers love.

Outside of work I can be found mostly outdoors – gardening, running, and getting out into the countryside with my spaniel.

Simon Anstiss

Head of Financial Planning & Analysis

Joined Landmark Information in February 2015 and have been involved with Ochresoft since October 2016.

Responsible for the finance function of the business: monthly financial reporting, budgeting, forecasting and review of financial performance for Ochresoft and the wider Landmark Information Group. My role is to put numbers into business context to help the management teams measure their financial performance and analyse future plans.

When I’m not at work, I can be found spending time with my wife and two children – keeps me busy most of the time! I also enjoy dabbling in a wide range of sports such as football, cricket, golf and volleyball, followed by relaxing with a cold beer and some good food!