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Hek Jones uses Intelliworks to grow volumes and ease the burden

Ochresoft continues to consolidate its position as the UK’s leading conveyancing workflow provider with the signing of Hek Jones. The Cardiff-based property specialist is set to deploy Intelliworks to support its busy residential team.

But the project is more than just ticking the compliance, standards and productivity boxes for Hek Jones:

Darren Hek, managing partner, Hek Jones

“We know that Intelliworks will ease the administrative burden, help us manage risk and underpin consistent working; but for us specifically, it also offers the opportunity to reengineer our team so that we can develop our assistants more quickly, have them supporting our fee earners more effectively and improve overall capacity and throughput, without sacrificing either the quality of our work or our standards of customer care. It will allow us to grow our volumes significantly with just an anticipated small incremental rise in headcount, all the time providing a very user-friendly, up-to-date control framework for all elements of the conveyancing process.”

Intelliworks has established itself as one of the leading workflow tools for the conveyancing profession, and increasingly we are seeing it as a central plank in firms’ efforts to position themselves for the future. Its compliance and productivity benefits are well established but firms are also looking to it to help them structure their teams and fine-tune different levels of skilled resource to create highly proficient, profitable departments.

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