New link-up a combined solution for busy conveyancers
Telephone answering specialist Moneypenny and Ochresoft have developed a joint solution to help firms tackle an age old problem.
While transitioning firms to its workflow software in busy conveyancing departments, Ochresoft recognised that many firms were having difficulties taking telephone calls during that time as key people were away from their desks. A new link-up with Moneypenny now means new Ochresoft customers can take advantage of a free four week telephone answering trial during the implementation phase, to conveniently coincide with any planned training.
Pauline Freegard, Business Development Director for Ochresoft explains:
[quote author=”Pauline Freegard, Ochresoft”]
“While introducing new clients to our software or providing training for existing clients, we need quality time in the workplace without distractions.
“We recognise that for many busy conveyancing teams this is a challenge, with staff trying to juggle answering the telephone with taking the few hours out that they need to familiarise themselves with the new software package we are implementing. Our legally qualified trainers train up to eight people at a time which can mean for some firms the whole department is engaged.
“In establishing this new partnership with Moneypenny the pressure is off. Our clients can relax knowing they aren’t missing any calls, which means they can really absorb and get the best out of the new information we are giving them to make a smooth transition.”
Kevin Bishop, Business Development Manager at Moneypenny is delighted with the link-up:
[quote author=”Kevin Bishop, Business Development Manager at Moneypenny”]
“We know that many Ochresoft clients already rely on Moneypenny for their telephone answering solution so those firms have their calls taken care of regardless of what is happening for them internally as a business. This new strategic partnership offers a combined solution to those not currently engaged with a telephone answering provider; adding value to the Ochresoft offer.
“This joined up approach will make life easier for clients by helping them work smarter and more flexibly, which is increasingly vital in such a competitive and highly regulated marketplace. Both Moneypenny and Ochresoft are committed to delivering market-leading products combined with the very best client experience, so we look forward to a successful relationship going forward.”
The link-up with Moneypenny makes for a great addition to the Ochresoft portfolio. With a dedicated legal team, Moneypenny has an excellent understanding of the sector.
We look forward to working together to provide firms with the right tools to perform effectively at all times, while keeping a firm eye on regulatory compliance and cost efficiencies.